The 360 thread!

pyroxian · Post by **pyroxian** » Fri Jan 18, 2008 7:16 pm 0

I thought it was an OK game, fun in places - but wasn't worth 800 points to me. I'll get it for free though

It's a bugger for the people who've already bought it though.

Would've much preferred 800 points though.

Steve

Rod_S · Post by **Rod_S** » Fri Jan 18, 2008 8:19 pm 0

No game is compensation for this, Live is still messed up for me every night. So pissed off with it now.

teamonkey · Post by **teamonkey** » Fri Jan 18, 2008 8:57 pm 0

Apparently if you've already bought Undertow you should call support and they'll sort something out for you.

Rod_S · Post by **Rod_S** » Sat Jan 19, 2008 12:08 am 0

Who else is still having problems with Live? I notice some peeps on my Friends list are in CoD games all the time, are you playing private or matchmaking games?

WiredWorm · Post by **WiredWorm** » Sat Jan 19, 2008 1:12 am 0

Rod_S wrote:Who else is still having problems with Live? I notice some peeps on my Friends list are in CoD games all the time, are you playing private or matchmaking games?

We managed to form a party last night and played online against some random internet peeps - generally it was fine - there were a couple of drop-outs but I suspect that was the other party disconnecting.

Phineasfool · Post by **Phineasfool** » Sat Jan 19, 2008 1:32 am 0

teamonkey wrote:Apparently if you've already bought Undertow you should call support and they'll sort something out for you.

What if you just don't like the game? They should of just given 800 points to all. Not that it really matters to me much anymore since I barely touch my 360.

PVB · Post by **PVB** » Sat Jan 19, 2008 1:46 am 0

Rod_S wrote:Who else is still having problems with Live?

Me, the last time I switched on the 360 to play a game (Wednesday night).

I got logged out of Live while playing Mass Effect and so the achievement I got didn't get the date it was attained saved.

Flabio · Post by **Flabio** » Sat Jan 19, 2008 9:37 am 0

Not had any problems with Live all week...

WiredWorm · Post by **WiredWorm** » Sat Jan 19, 2008 10:13 am 0

Phineasfool wrote:What if you just don't like the game? They should of just given 800 points to all. Not that it really matters to me much anymore since I barely touch my 360.

Yeah, it's crap to be honest - I didn't buy Undertow because personally I didn't like the game. It would have been much fairer to offer some free MS Points.

Also, why are Silver and Gold members being treated the same over this? Last time I checked Silver Members weren't forking out Â£40 a year for a flakey service? I appreciate that certain functionality used by Silver Members HAS been effected so surely it would have been fairer to offer some free MS Points - perhaps just offer the Gold Members more.

It's a shame - i've been a member of XBL for years now and this is the first real problem I can recall. But the way it's being handled shows little regard for the customers.

corrosive · Post by **corrosive** » Sat Jan 19, 2008 1:07 pm 0

WiredWorm wrote: It's a shame - i've been a member of XBL for years now and this is the first real problem I can recall. But the way it's being handled shows little regard for the customers.

Yup, been a member since it was in beta over here, and it's been solid for me apart from this.

Mind you, they didn't show much regard for customers during the RRoD crap - just because they eventually relented doesn't let them off the "there's no problem" line they towed for a long time.

Phineasfool · Post by **Phineasfool** » Sat Jan 19, 2008 3:53 pm 0

Yeah, I've been real disappointed with MS's customer relations lately. Hell the only reason I'm even keeping my 360 is because I want to play Fable 2.

benedictw · Post by **benedictw** » Sat Jan 19, 2008 4:42 pm 0

Flabio wrote:Not had any problems with Live all week...

Its been fine the last couple of days for me.

Rod_S · Post by **Rod_S** » Sat Jan 19, 2008 4:54 pm 0

Just got off the 'phone to a Live support supervisor - I got a case number from the time I called last week, so this time jumped the first tier support and got straight through to the supervisor.

She started by telling me there was nothing wrong with Live and the issues were fixed - I politely called her out on that and she begrudgingly admitted there were still "server problems" which are being fixed. When I asked when the service would be back up the best could offer was "soon".

She kept insisting that I took freebies which I declined - she offered me hardware, games, extra months Live subscription (ha!), pretty much everything she could, but I told her MS had nothing I wanted, I just wanted to know when my Gold sub would be working again. Every time I asked it was like raising the stakes even more, like she could give me anything but a date when Live would work again. I just found it really pathetic and desperate. She was nice enough but I'm still totally in the dark about when this shitheap will be working again.

She did say that everyone would receive further gifts/bribes/downloads courtesy of MS soon, after Undertow.

After this week's IE6 compatibility misery and now this, Microsoft can well and truly suck my fucking balls.

Fil · Post by **Fil** » Sat Jan 19, 2008 5:09 pm 0

You should have taken the swag.

Rod_S · Post by **Rod_S** » Sat Jan 19, 2008 5:17 pm 0

Fil wrote:You should have taken the swag.

But this is obviously how they're dealing with this - bribing people with crap they don't want or need. I just wanted to make a point that receiving free shit isn't going to resolve what I called up for. It's a pride thing, man.

When she offered me a 360 wireless adapter, I asked "what do you suggest I use that for?". She just laughed.