This is a major major win for Apple. I really like the way I just took my Mac to my nearest Mac store and said "fix it, it's broke", then collected it a week later.Bubba wrote:Yeah absolutely - well worth having for the portables, slightly less necessary for the desktops I'd have said, but even then the price of being able to take it back to the store and go "just fix it already" rather than having to fiddle might sway it.GeeZa wrote:AppleCare is, as warranties go, one of the better ones.
No arsing around on the phone following tedious trouble shooting crap, no having to arrange a courier, losing the laptop for a month and finally getting it back after a month of hassle. Just two trips to the Apple store and it was sorted.
Had I know it'd be that simple I would have got it repaired earlier. It was one of those faults that didn't really stop the laptop from working - I could tweak the screen so it didn't distort - so thinking it would be endless hassle I left it.
You buy a PC and when it breaks you're either screwed, or have to fart around on a 50p/minute helpline for an hour.
Then again, for £700 I expect a high level of customer service



