Press Release

[bcass]

You need to register an account through the game first before your scores are uploaded.

Help & Options > Online Settings > Register Online

[WladimZappo]

Thanks!

It said there was a server problem at the moment - I'll try again later

WZ

[PVB]

Thanks!

It said there was a server problem at the moment - I'll try again later

WZ

Server seems fine from here now.

[WladimZappo]

Still no luck here...

Maybe I'll try some stuff during my holiday.

WZ

[bcass]

Are you behind a firewall? You might need to configure it to allow the GRR app to access the internet.

[WladimZappo]

My anti virus program asked me if GRR should be allowed to access the internet, and that usually takes care of the firewall problem.
I had a problem when I installed GRR in the first place, because I'm using a vista 64 bit OS. There is a problem with the users not having names, which is that the "user" file is blank where the name should be. Heaven knows why. I had a hell of a time just getting it to save my progress and my scores. I can't even remember how I did it. So, I'll just try some different stuff over the holidays. Maybe I'll save my user settings, and completely reinstall the whole shebang. We'll see...

[gilesgoat]

My anti virus program asked me if GRR should be allowed to access the internet, and that usually takes care of the firewall problem.
I had a problem when I installed GRR in the first place, because I'm using a vista 64 bit OS. There is a problem with the users not having names, which is that the "user" file is blank where the name should be. Heaven knows why. I had a hell of a time just getting it to save my progress and my scores. I can't even remember how I did it. So, I'll just try some different stuff over the holidays. Maybe I'll save my user settings, and completely reinstall the whole shebang. We'll see...

I was thinking at that .. you were "the one with the weird problem" .. unfortunatelly you never told me what you done
to fix it so even to me today is a complete mystery about "what did happen in that case"

This problem you have is very weird as well, if you can read the score tables and even try a "login as" that tells you
"not valid user" ( or such ) then basically means "all is ok you CAN talk/receive reply to the server".

Main proof that this is working is that you can read the score tables, this means "you can send data to the server and
you can receive it back".

However, I just done a dump/backup of the tables in the server .. and you are not there, I was thiking at something like
"maybe it did register but something went wrong AFTER" .. but no .. you don't really appear to be in the server at all.

So I am still trying to figure out what is going wrong, where and why ..

Pretty weird ..

[WladimZappo]

Yeah well Giles... weird... the story of my life.

What happened last was that the default profile that I was using on my PC didn't have a name attached to the user folder. And I wasn't allowed to call it anything! It was just blank. So I just made a different user (A guest user if I remember correctly) that I WAS allowed to name, Used that as a base for installing, and then everything was fine.

And now... well I've tried several things. I've tried to uninstall and install on every user I have (including my Super Administrator user profile, that I HAVE to use when I want to install very important stuff ) I've tried with and without firewalls, but to no avail. It keeps on telling me, at the end of registration, that there is a server problem, and please try again later.

So Giles, if you're up to the challenge... what do you think?

WZ

[gilesgoat]

Ok .. first reply ..

I JUST ( in this very moment ) tried here LOCALLY ( I mean in my local server ) by putting *EXACTLY* the same identical
data you gave me in that email as it is letter per letter.

I am still now watching a "dump" trying to figure out something .. because the problem is ..

.. that OF COURSE IT DID WORK AT FIRST GO WITH NO PROBLEMS

Now .. I could try "step 2" .. but I am worried we could go "nowwhere" again .. I could simply tell GR REV again to use
"the real server" and register online for real .. but them I am 99% sure I'd get registered with no problems .. and once more
again I would have no idea where your problem is ..

It would "fun"/interesting to see if then as "login as" you'd be able to login using the password/etc. you supplied
me or not ..

I am thinking "various possible pervert scenarios" .. we RECENTLY ( a few days ago ) renewed the LS SSL certificate
for the thing ..

I am just - LONG SHOT - hypothesis wandering if you have some kind of proxy/weirndess that "is caching something" and
for some "weird reason" when you access THAT url ( or dunno what ) for some "mysterions reasons" decides to not allow
you to accept that authentication.

Now .. it's "super weird" that you CAN read the score tables .. but you can't login/register ..

UNLESS .. there's still some "weird strange problem" owing the fact that maybe "you are NOT reading/writing into your
profile AT ALL" ..

To read the score table .. does not need any access to that .. mind you if for any reason you could not access your
profiles at all lot of stuff simply gets initialized to 0 .. which is not "a legal value" for some calls ( on purpose of course ).

Now .. to read the score in effect works even if you are not registered ( online ) .. I am still checking what could be.

It's very strange .. if you could not see ALL of the things it could be a thing .. but that you CAN see the scores and not
register .. that's very odd ..

For the moment I am still trying to understand .. so far "no fucking clue" about what could be except that "caching thing ?" maybe ?

[gilesgoat]

Zappo.

If you can TRY AGAIN NOW and tell me if it works.

If it works I'll tell you what it was and I add this to my "supervaffanculo list".

[edit] - this bug I mean.

Yeah well Giles... weird... the story of my life.

What happened last was that the default profile that I was using on my PC didn't have a name attached to the user folder. And I wasn't allowed to call it anything! It was just blank. So I just made a different user (A guest user if I remember correctly) that I WAS allowed to name, Used that as a base for installing, and then everything was fine.

And now... well I've tried several things. I've tried to uninstall and install on every user I have (including my Super Administrator user profile, that I HAVE to use when I want to install very important stuff ) I've tried with and without firewalls, but to no avail. It keeps on telling me, at the end of registration, that there is a server problem, and please try again later.

So Giles, if you're up to the challenge... what do you think?

WZ

[gilesgoat]

.. other than that is anyone with a Windows Vista 64 bits machine that wants to pass by here we can have a weird test ?

.. paranoia .. paranoia ... now I'll be all time thinking "WTF is not working with that machine ?" ...

[WladimZappo]

Sorry Giles, still nothing. I tried to log in to see if it HAD somehow registered me, but no...

If I had another PC that could run GRR, I could register on that, but I don't.

Could I maybe PM you my registration details, and then YOU could register me, and then I could try to just log in? It seems like the problem isn't in the connection, but with the registration.

WZ

[gilesgoat]

We could do that, if you really want to ..

*SIGH* .. I wish I could someway see what's going on but it's going to be quite a PITA to see it.

As a matter of fact I just realised that who send me an email already and you reporting the problem here ARE TWO DIFFERENT PERSONS !

I thought it was you !

The only thing you both have in common is that you both have a vista 64 bits machine.

Now this thing is not even made to work on a 64 bits machine, it does but I don't know "how much", it's not compiled for 64 bits and it does not even have 64 bits libs .. so I am not really sure how it runs there.

Main problem ( mine ) is that I have absolutely NO 64 bits machine around of any kind for a test

= = = = =

Sorry Giles, still nothing. I tried to log in to see if it HAD somehow registered me, but no...

If I had another PC that could run GRR, I could register on that, but I don't.

Could I maybe PM you my registration details, and then YOU could register me, and then I could try to just log in? It seems like the problem isn't in the connection, but with the registration.

WZ

[Elizian]

Sorry to burst your bubble but I run Windows Vista Business 64-bit and I have had no problems registering online and sending scores to the server.

Elizian

[gilesgoat]

Sorry to burst your bubble but I run Windows Vista Business 64-bit and I have had no problems registering online and sending scores to the server.

Elizian

*WHAA* *SNIF* *SOB*

Well .. actually yes/no .. I was semi-sure that "but 64 bits should not really change too much IF the program runs".

I found there was a really MINOR glitch in a thing, that I already corrected, that anyway should not have changed a button
and in fact the fact that so far for about 35 people it did work with no problems means that had not to be the cause.

At this point the only way I could have to hope to find something out is to make "a special build" for them full of debug
stuff and try to see what precisely I get.

What is super weird is that looks like "they can read the scores" .. so .. well weird yeah .. there's "fuckload of stuff
that could go wrong" .. and it does not .. because the fact they read score means that a in/out mechanism plus
"all the rest behind" is working well.

I have to think about "the best strategy" for this case to collect some debug info and allow me to see what's going on.