Just to let you know.

Support Forum: http://minotaurproject.co.uk/phpBB3/viewforum.php?f=22
Post Reply
User avatar
gilesgoat
Sheepie Whore
Sheepie Whore
Posts: 27258
Joined: Wed Sep 03, 2003 7:54 am 0
Location: Monfalcone, Italy
Contact:

Just to let you know.

Post by gilesgoat »

Hi,

so don't ask me/blame me about what about this and that.

"We never heard yet from ATARI since" ..

I mean we heard something which we said things like "yes sure why not we can do it" and ended up in "Right that's good we'll let you know".

.. silence ..

They'll let us know.

.. sometime ..
Giles the billy goat
"Baa"
User avatar
WiteWulf
Sheepie Whore
Sheepie Whore
Posts: 10125
Joined: Mon Aug 23, 2004 11:20 am 0
PSN: WiteWulf
Location: Loughborough(ish)

Re: Just to let you know.

Post by WiteWulf »

Eh?
:::G:::

PSN: WiteWulf
Switch: SW-3941-2878-7584
Steam: WITEWULF66
User avatar
phattslagg
Baaaaaa!
Baaaaaa!
Posts: 3578
Joined: Fri May 14, 2004 2:04 pm 0
Location: Worcester, England

Re: Just to let you know.

Post by phattslagg »

Reminds me of a certain thread in another forum...
User avatar
Harlequin
Baaaaaaa!
Baaaaaaa!
Posts: 6505
Joined: Wed Jun 05, 2002 4:19 am 0
Location: London, directly above the centre of the Earth.

Re: Just to let you know.

Post by Harlequin »

WiteWulf wrote:Eh?
Essentially, Atari have not been responding to contact attempts for some weeks now.
Emoticon and contraction free since... quite a while ago.
User avatar
Misfit
Sheepie Whore
Sheepie Whore
Posts: 10446
Joined: Sat Sep 28, 2002 2:43 pm 0
Location: Nottingham UK
Contact:

Re: Just to let you know.

Post by Misfit »

Harlequin wrote:
WiteWulf wrote:Eh?
Essentially, Atari have not been responding to contact attempts for some weeks now.
I think that is Sony, re the release of the PS4 Gridrunner/Goatup.

Not sure what the hope is out of Atari. Pretty sure Giles wants people to know it is them, not Llamasoft, responsible for any lack of patching/VR release.
User avatar
Harlequin
Baaaaaaa!
Baaaaaaa!
Posts: 6505
Joined: Wed Jun 05, 2002 4:19 am 0
Location: London, directly above the centre of the Earth.

Re: Just to let you know.

Post by Harlequin »

Misfit wrote:
Harlequin wrote:Essentially, Atari have not been responding to contact attempts for some weeks now.
I think that is Sony, re the release of the PS4 Gridrunner/Goatup.
Not sure what the hope is out of Atari. Pretty sure Giles wants people to know it is them, not Llamasoft, responsible for any lack of patching/VR release.
Ah, yes. I was indeed confusing the two companies. Atari's loss of contact might be more recent, although over one week.
Emoticon and contraction free since... quite a while ago.
User avatar
gilesgoat
Sheepie Whore
Sheepie Whore
Posts: 27258
Joined: Wed Sep 03, 2003 7:54 am 0
Location: Monfalcone, Italy
Contact:

Re: Just to let you know.

Post by gilesgoat »

I am just saying that even with Atari 'we lost a bit contact' it's since T4K that we heard very little from them.
Giles the billy goat
"Baa"
User avatar
The Gardner
Baaa!
Baaa!
Posts: 117
Joined: Mon Aug 17, 2009 6:34 am 0

Re: Just to let you know.

Post by The Gardner »

It looks to me like Atari has a kind of "hit and run" style of business. Throw something out, turn a profit as quickly as possible, then abandon support to avoid spending any more money. It's too bad that their lack of support ends up reflecting on you, because you're the only one trying to serve the customer.

Thanks for the hard work. I'm glad I got to own T4K anyway.
User avatar
gilesgoat
Sheepie Whore
Sheepie Whore
Posts: 27258
Joined: Wed Sep 03, 2003 7:54 am 0
Location: Monfalcone, Italy
Contact:

Re: Just to let you know.

Post by gilesgoat »

The Gardner wrote:It looks to me like Atari has a kind of "hit and run" style of business. Throw something out, turn a profit as quickly as possible, then abandon support to avoid spending any more money. It's too bad that their lack of support ends up reflecting on you, because you're the only one trying to serve the customer.

Thanks for the hard work. I'm glad I got to own T4K anyway.
Well .. from a point of view of one that 'has to do the support' let's say if you are going for a 'single hit' I think it's a valid marketing/economic strategy.

See as you like it but "support" is actually very expensive, in terms of time, resources, everything, the smaller you are the harder ( and proportionally more expensive for you ) support is :|

Now you will say but "support keeps people happy, makes a good impression, more people will buy your product" .. that's "the logic theory" .

Reality of facts as usual is pretty different, reality is if you don't make 'relatively soon' quite a bunch of money to re-coup all the initial investment 'dragging on' more months/etc via support if it does not 'immediately' produce some results it's 'ever more money lost you'll maybe never see it back'.

Anyway yeah Atari seems to have a bit this "hit and run" strategy but there's nothing we can do about it, that's their plan.
Giles the billy goat
"Baa"
Post Reply