Printer network oddity

[Thoughtcat]

Hello,

Sorry to post an IT question on here but I figured if anyone would know, you guys would... my Canon "Print" iPhone app used to print fine to my MG3050, but the other day nothing would get it to work. I ended up emailing myself the file and printing it from my (Windows 10) laptop on the wired connection (wireless printing from the laptop has always been iffy). I then followed some troubleshooting instructions on the Canon app (just pressing buttons on the printer) which printed out a network configuration page. I noticed this listed my wifi SSID with its old name instead of the current one - it's the same connection (password unchanged), just renamed since the last time I printed. So my guess is the printer is trying to connect to the network using the old name and not finding it. But where is that network configuration info coming from - I assume the printer? Where could the printer be storing the wifi's old name? Both laptop and phone were updated weeks ago to connect to the renamed network. I turned everything (phone, laptop, printer and router) off and on again several times, so at no point was I consciously asking the printer to connect to the network under its old name.

Thanks for any suggestions!

Rik

[Little stoned kiwi]

Restoring Network Settings to Factory Default

1. Press and hold the [RESUME/CANCEL] button until the ALARM lamp flashes 19 times.*

2. Release the [RESUME/CANCEL] button.
The network settings have been reset back to factory default settings.

Please now refer to the Wi-Fi setup – (WPS or Standard Connection methods) for instructions on setting up your printer onto your Wi-Fi network.

*19 times!?! If your router has a WPS button, make it easy on yourself and use the WPS setup.

[Thoughtcat]

Cool, thanks! I'll try that.